+971 (0)6 524 8146

Customer Feedback System

foto

Customer Feedback System

Customer satisfaction is a vital aspect of any business to grow.

Can we expect from a business to grow if it is not successful to satisfy its customers with the products or services offered? Okay let’s say you are satisfying your customers with what you are offering but still how do you know if the customer left your outlet happy? – And he will return back?

These are the questions that need to be answered and with the real feedback coming from customers. We offer devices that can provide real time customer feedback such as iPad Kiosk, Tablet Kiosk and other touch screen kiosks. These interactive touch screen kiosks engages the customer with colorful interfaces and catchy icons and pictures to ask of either the products or services offered.

What more? Our customer feedback software can be integrated with any business process such as sales, marketing and other modules within the enterprise. Give us a call or fill in the inquiry form below for our software and hardware professionals to get in touch with you to understand your queries and provide a workable customer satisfaction solution that will help higher management to find the loop holes and eventually grow as a brand.

Customer Satisfaction Survey

Customer Satisfaction Survey - Onsite

Customer Satisfaction on Kiosk

The customer feedback system is installed on an interactive kiosk and the visitors can complete a short survey while waiting for their turn or when leaving the outlet.

Customer Satisfaction at Teller/Agent

They customer feedback system is installed in a touch screen device such as ipad kiosk - kept on a serving desk of a teller at a bank or customer service agent. Customer can complete the survey while he/she is being served.



Customer Satisfaction Survey - Online

Customer satisfaction on website

Customer Satisfaction survey designed and developed by RSI Geeks is completely customizable and can be given any look and feel as per customer website. It has the capability to be full integrated with any website framework or custom code.

Customer Satisfaction as mobile app

RSI Geeks' customer satisfaction survey system has a mobile version as well that can be used in mobile devices. The survey can be available on IOS and Android app stores.

Hosted with third Party

Due to network restriction policies of the enterprise the RSI Geeks' customer satisfaction survey system can also be hosted with 3rd part web servers but the reports can still be made available to managers and decision makers.



Customer satisfaction survey on email

Customer Satisfaction Survey via email

The Customer satisfaction survey system designed by RSI Geeks has the capability to be sent to email addresses automatically from the email database of the enterprise. The customer satisfaction survey system can be integrated with the contact database of the enterprise and can automatically be sent on a pre-defined time. The reports can be sent back via email or can be analyzed by a central administration software for detailed and useful reporting that can help in critical decision making.

Customer Feedback Devices

L-Type Series Interactive
Digital Signage

  • Our flagship device for Customer Feedback which is suitable for all the indoor environments. It has builtin 10 inches capactive touch screen ,2Gb RAM and 16Gb storage. The device do not require power adapter or battery replacement as it works with POE (Power Over Ethernet). Available in 2 colors, white and black having Quad core Cortex 1.8 Ghz CPU, Camera, Card reader, Bluetooth and Wifi
  • LCD IPS Panel
  • 10.1" Resolution 800*1280
  • Quad Core Cortex A17,1.8G
  • RAM 2GB
  • Internal Memory 16GB
  • Android 8+
  • 10-point Capacitive Touch
  • 2.0MP, Front Camera
  • Support NFC Card Reader(optional)
  • Bluetooth 4.0
  • WiFi 802.11b/g/n
  • RJ45 Ethernet With POE
  • Serial port
  • Microphone
  • TF Card, Support Upto 32GB
  • HDMI output
  • Battery : 4500mah/3.7V-Working 2 hours
  • 2*1W Speaker
  • Adapter 12V/1.5A
System CPU RK3128,Quad-core cortex A7,1.3G
RAM 1GB
Internal memory 8GB
Operation system Android 6.0
Touch screen 10-Point capacitive touch
Display Panel 10.1″LCD IPS panel
Resolution 1280*800
Active area 293.76(H)x165.24mm(V)
Display mode Normally black, IPS
Viewing angle 85/85/85/85(L/R/U/D)
Contrast ratio 800
Luminance 250cd/m2
Aspect Ratio 16:9
Network WiFi 802.11b/g/n
Ethernet 10M/100M ethernet
Buletooth BT 4.0
Interface Card slot TF card
USB x 2 USB Host
Micro USB Micro USB OTG
RJ45 RJ45
Serial port USB for serial port
Power jack DC power input
Earphone 3.5mm earphone
Media play Video format MPEG-1,MPEG-2,MPEG-4,H.263,H.264,VC1,RV etc.,support up to 4Kx2K(H.264)
Audio format MP3/WMA/AAC etc.
Photo jpeg
Other Battery 4500mah/3.7V,working time ~2hours
Speaker 2*1W
Camera 2.0M/P, Front camera with AF
MIC Built-in MIC
Power consumption 15W
Working temp 0–40degree
Certificates CE/FCC/RoHS
Language Multi-language
Accessories Adapter Adapter,12V/2A
User manual yes
Kenne's Product Thumnail

Tilt & Rotate Kiosk
(Tablets - iPad/Samsung/Others)

  • This device of customer feedback uses a tablet (iPad/Sumsung/Others) in an enclosure which can be kept on a table, desktop or mounted on the wall. Fabricated in metal and spray painted enclosure ensures crisp quality and desirable weight for any indoor environment. Some of the customer prefer this option as they have freedom to choose the type of tablet they require.

Full Covered Original

Features
  • 1. With Full Covered Original enclosure
  • 2. Closed on all sides offering a full tamper-proof experience.
  • 3. Swing-open with key lock for easy tablet management.
  • 4. With our foam & face plate smart fitting system, it fits multi-tablets.
Interactive Digital Signage

Open Frame Slim

Features
  • 1. With Full Covered Original enclosure
  • 2. Closed on all sides offering a full tamper-proof experience.
  • 3. Swing-open with key lock for easy tablet management.
  • 4. With our foam & face plate smart fitting system, it fits multi-tablets.
Interactive Digital Signage

Full Covered Slim

Features
  • 1. With Full Covered Original enclosure
  • 2. Closed on all sides offering a full tamper-proof experience.
  • 3. Swing-open with key lock for easy tablet management.
  • 4. With our foam & face plate smart fitting system, it fits multi-tablets.
Interactive Digital Signage

Universal Diagonal

Features
  • 1. With Full Covered Original enclosure
  • 2. Closed on all sides offering a full tamper-proof experience.
  • 3. Swing-open with key lock for easy tablet management.
  • 4. With our foam & face plate smart fitting system, it fits multi-tablets.
Interactive Digital Signage